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Infrastructure and Security
Commitment to Security
and Quality Support
Here at LinkFlow, information security is a priority. We adopt the best practices in the market, in line with the General Data Protection Act (LGPD), ensuring that all our clients' information is treated with confidentiality and responsibility. In addition, we offer highly qualified technical support to answer questions and resolve any issues quickly and efficiently.
Infrastructure and Security
Our infrastructure is designed to offer our clients performance, stability and advanced protection. Our servers are hosted in highly secure cloud environments, using state-of-the-art technology.
Security measures implemented:
Daily backups and server redundancy:
We maintain daily backups to guarantee data integrity and availability, reducing the risk of information loss.
Strict security protocols:
We apply high-level security standards to ensure the confidentiality, integrity and availability of the data passed through our system.
Active threat monitoring
(WAF - Web Application Firewall): We use web application firewall to protect against cyber attacks and intrusion attempts.
Access control and secure authentication:
We have implemented multi-factor authentication (2FA) to strengthen the security of login and access to the system.
Integration with own systems:
We offer customized solutions for integration with clients' internal systems, ensuring greater flexibility and automation.
Incident response plan:
We have well-defined strategies to act quickly in the event of failures or attempted attacks, minimizing impacts and restoring normal functioning of the service.
Specialized Technical Support
Our commitment goes beyond technology: we offer efficient and humanized technical support to ensure that your company has all the help it needs on a daily basis.
Our support differentials:
Highly qualified staff:
Experienced professionals prepared to answer questions, solve problems and receive suggestions for improvement.
Various service channels:
Service via e-mail, telephone, online chat and ticket, allowing your company to choose the most convenient form of contact.
Service Level Agreement (SLA):
We are committed to responding within 2 hours and resolving problems within 48 hours, guaranteeing agile and efficient support.
Free updates:
We always keep our systems up to date, with continuous improvements and corrections at no extra cost to the client.
Get in touch and find out how we can strengthen the security of your digital operation!
About Us
The numbers
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Boost your team's productivity by effectively sharing and organizing your product files, artwork and packaging.
- Organization and Management
- File management and sharing
- Version control and validity
- Centralization of information
